UK-London: market research services

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UK-London: market research services

Directive 2004/18/EC

Section I: Contracting authority

I.1) Name, addresses and contact point(s)

For the attention of: Telephone: E-mail: National Savings and Investments 1 Drummond Gate Rob Haggis SW1V 2QX London UNITED KINGDOM +44 2079326657 Internet address(es):General address of the contracting authority: Address of the buyer profile: Further information can be obtained from:The above mentioned contact point(s) Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s) Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2) Type of the contracting authority

Other: Financial Services

I.3) Main activity

Other: Financial Services

I.4) Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1) Description

II.1.1) Title attributed to the contract by the contracting authority:

1379 – Qualitative Research Services.

II.1.2) Type of contract and location of works, place of delivery or of performance

Services Service category No 27: Other services Main site or location of works, place of delivery or of performance: London, United Kingdom. NUTS code UKI1Inner London

II.1.3) Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4) Information on framework agreement

Framework agreement with a single operator Duration of the framework agreement Duration in years: 4 Estimated total value of purchases for the entire duration of the framework agreement Estimated value excluding VAT: 450 000,00 GBP

II.1.5) Short description of the contract or purchase(s)

National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer. Its prime role is to cost effective funding to the Government, acting as an agent to the Treasury (Debt and Reserves Management). NS&I has a customer base of around 26 million and a significant share of the market for non-risk personal savings. Liabilities to customers totalling around 100 billion GBP. It is responsible to Treasury Ministers for promoting, managing and accounting for this business. National Savings and Investments (NS&I) would like to appoint a research agency to undertake ad hoc qualitative market research on their behalf. This research will be on a call off basis with no specific level of work guaranteed. The service provider will need to be able to conduct qualitative market research to support NS&I in:product development; understanding of consumer’s attitudes and financial behaviours; segment understanding; communications testing and development; advertising development; marketing activity development and; brand development. Interested agencies should have a background in conducting financially related qualitative research, specifically in the area of savings. The agencies and/or key staff who would work on the NS&I Account should be members of the Market Research Society (MRS).

II.1.6) Common procurement vocabulary (CPV)

79310000 Market research services

II.1.7) Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8) Lots

This contract is divided into lots: no

II.1.9) Information about variants

Variants will be accepted: no

II.2) Quantity or scope of the contract

II.2.1) Total quantity or scope:

See Pre Qualification Questionnaire and accompanying PQQ guidance document for details.

II.2.2) Information about options

Options: no

II.2.3) Information about renewals

This contract is subject to renewal: no

II.3) Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1) Conditions relating to the contract

III.1.1) Deposits and guarantees required:

III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

See Pre Qualification Questionnaire and accompanying PQQ guidance document for details.

III.1.3) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

See Pre Qualification Questionnaire and accompanying PQQ guidance document for details.

III.1.4) Other particular conditions

The performance of the contract is subject to particular conditions: no

III.2) Conditions for participation

III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Interested economic operators and/or key staff who would be providing the market research services for NS&I should be members of the Market Research Society (MRS).

III.2.2) Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: See Pre Qualification Questionnaire and accompanying PQQ guidance document for details.

III.2.3) Technical capacity

Information and formalities necessary for evaluating if the requirements are met: See Pre Qualification Questionnaire and accompanying PQQ guidance document for details.

III.2.4) Information about reserved contracts

III.3) Conditions specific to services contracts

III.3.1) Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2) Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1) Type of procedure

IV.1.1) Type of procedure


IV.1.2) Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 5

IV.1.3) Reduction of the number of operators during the negotiation or dialogue

IV.2) Award criteria

IV.2.1) Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2) Information about electronic auction

An electronic auction will be used: no

IV.3) Administrative information

IV.3.1) File reference number attributed by the contracting authority:


IV.3.2) Previous publication(s) concerning the same contract


IV.3.3) Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4) Time limit for receipt of tenders or requests to participate


IV.3.5) Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6) Language(s) in which tenders or requests to participate may be drawn up

IV.3.7) Minimum time frame during which the tenderer must maintain the tender

IV.3.8) Conditions for opening tenders

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: no

VI.2) Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3) Additional information

To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site:

VI.4) Procedures for appeal

VI.4.1) Body responsible for appeal procedures

VI.4.2) Lodging of appeals

VI.4.3) Service from which information about the lodging of appeals may be obtained

VI.5) Date of dispatch of this notice:



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